Eiger Mountain & Soul Resort

The hotel was very posh and classy. Great ambience and settings. Very comfortable and spacious rooms and I also had a balcony with some views towards the mountains. The check-in reception staff were excellent! Very welcoming and polite, thorough in their work and helpful.

The view from the room's balcony was breathtaking of the Eiger moutain and the mountains surrounding it. The location was in the middle of the town of Grindelwald so lots of accessible small stores and restaurants. The room itself was on the small side but the view made up for it. Staff were very helpful, friendly and nice. We wanted to stay an extra day and they were very helpful. Despite not being able to stay in our original room we had had for 3 nights they did find another room and instructed us to just pack our bags and leave them in the room and they would take care of moving them for us. After a long day of being gone sight seeing we wondered how the room switch would work out and just as they said they had moved all of our belongings. We were quite impressed. Breakfast was included with our room and it was excellent. Wide variety of food selections to eat with fresh fruit and a variety of juices, pastries and muesli. The breakfast wait staff were very cheerful. The restaurant had food for everyone with an amazing coffee machine. So overall I would say the room was amazing, the attached restaurant was wonderful and the location was fantastic. Even had a shuttle to bring us to the train in the morning.

Location - absolutely perfect , 5 minutes from the town station, plenty of shops along the way. With a co-op just down the road which was ideal for drinks and snacks for the day out Staff - incredible friendly , always happy to help, provided me with the correct charger , offered me a breakfast box as I was leaving the hotel before breakfast begun, offered to put the spa on early for me on my last day. The staff in this hotel are nothing short of amazing , forever smiling, always happy to assist and make the stay welcome Hotel - very clean and tidy, room was a single room, very modern and everything I needed Would definitely stay here again

We loved this hotel! It's one of the best we have ever been to! It's luxurious, and authentic, with beautiful mountain views, an amazing spa, and delicious breakfast. The Rooms are spacious and have a lot of room for your stuff, the hotel itself is big and has so much to offer: gym, group training, restaurant with very delicious Swiss food, lounge area, bar and many more. We were also delighted to find out that the parking lot cost was only 5 CHF per night [ after 40 euros in Zurich! ]. The staff is super friendly and helpful We recommend this hotel and wish we could stay there more.

The location of this hotel was excellent providing fantastic views of the mountains and within walking distance of the train station! The breakfast selection was great and of the top quality! Customer service from all staff was very friendly and attentive