Eiger Mountain & Soul Resort

Staff were all on the same page, friendly, personal and genuine. Melanie checked me in and remembered my first name throughout my stay. Breakfast was good. Only downside was the coffee was in short supply; in mini cups, and the machine a little difficult to use. I need a large coffee every morning to start the day! Room was spot on, nice big bath. Free stuff in the mini bar, nice balcony, comfy bed. Room was perfect temperature. A little noisy outside the room early in the morning with staff moving about but nothing major. Bar was decent, with good selection of gins. Forgot his name but the South African server was very pleasant. Check in and Check out is very advanced, all online etc. Not really seen it at that level before so was impressed to see my final bill online at breakfast time where I could pay it online. For anyone wanting to watch sport, the Spinne Espresso bar over the road from this hotel shows lots of sport if you just ask.

Location - absolutely perfect , 5 minutes from the town station, plenty of shops along the way. With a co-op just down the road which was ideal for drinks and snacks for the day out Staff - incredible friendly , always happy to help, provided me with the correct charger , offered me a breakfast box as I was leaving the hotel before breakfast begun, offered to put the spa on early for me on my last day. The staff in this hotel are nothing short of amazing , forever smiling, always happy to assist and make the stay welcome Hotel - very clean and tidy, room was a single room, very modern and everything I needed Would definitely stay here again

We loved this hotel! It's one of the best we have ever been to! It's luxurious, and authentic, with beautiful mountain views, an amazing spa, and delicious breakfast. The Rooms are spacious and have a lot of room for your stuff, the hotel itself is big and has so much to offer: gym, group training, restaurant with very delicious Swiss food, lounge area, bar and many more. We were also delighted to find out that the parking lot cost was only 5 CHF per night [ after 40 euros in Zurich! ]. The staff is super friendly and helpful We recommend this hotel and wish we could stay there more.

Great location right in the heart of Grindelwald’s endless attractions. We had a junior suite (non view) which was probably more than what we needed but bed was huge and balcony was useful. Amenities are great if you’re seeking a spa break, although we didn’t have time to enjoy them. Would be ideal in winter as it was super insulated and flooring etc seems to cater towards snow, ice, and boots, etc. Barry’s restaurant also very good for dinner. Cozy.

The hotel is well located a 5 minute walk from the firtbahn and right next to a bus stop to take you to terminal. It has a restaurant on site also which was super convenient. Our room was very spacious and the staff were incredibly friendly.